System Returns
Click Here to Download RMA form

If you have contacted Jaguar technical support, and the nature of the problem requires closer examination or component replacment, you may be asked to return your PC to our technical lab. Before returning a system to Jaguar, please ensure you have an up to date backup of your hard disk drive. Please contact Jaguar Technical Support by phone, fax or email before returning a system.You must include an RMA form with an goods sent to Jaguar. Goods returned without an RMA form will be left unprocessed.

Systems returned must be accompanied by the operating system CD, product key ,drivers and manuals you recieved when purchasing the system. These are required if a component is to be replaced under warranty. Please note that returning systems without the above components may delay repair of your PC. If the fault is deemed to be hardware inside your PC Base unit,typically you will not need to return the monitor, keyboard, mouse or speakers unless requested to do so by a support technician.

If you are returning the system through a delivery service or courier, please ensure that there is suffient packaging to protect the PC. Your system must include a RMA form or number or it will not be processed. Please include your RMA form, and your return address and contact details with any goods returned to Jaguar.

Please address system returns to:
Technical Dept.,
Jaguar Computer Systems Ltd.
Unit L5 Centrepoint
Rosemount Business Park
Ballycoolin
Dublin 11

Component Returns

All goods returned to Jaguar must be accompanied by a RMA form. RMA forms are available by click here. Include this form with your returned products. Products returned to Jaguar without a RMA form will be left unprocessed. All components returned for repair or replacment must include drivers, manuals, and cables (if applicable). If returning by Post or courier, please ensure there is suffience packaging to protect the component.

Please address component returns to:
Returns Dept.,
Jaguar Computer Systems Ltd.
Unit L5 Centrepoint
Rosemount Business Park
Ballycoolin
Dublin 11